REFUND & CANCELLATION POLICY

Refund and cancellation policy.

Cancellation and eligible delivery-related refund requests follow the written process below.

Cancellation

A customer can request cancellation before the next renewal. Cancellation should stop future renewal while access normally continues to the disclosed term end.

Refund review

Duplicate charges, verified non-delivery, wrongful access denial and a material prolonged software-access failure may be reviewed. Market outcomes or incompatibility already disclosed before purchase are not service-delivery failures.

How to request

Email deendayalpoonia413@gmail.com with the account email, payment reference, purchase date and reason, or call +91 63776 79749. Never send full card or UPI credentials.

No waiver

Nothing in the commercial policy should remove rights that Indian consumer law makes mandatory.

ANSWERS BEFORE YOU ASK

Questions customers usually ask on this page.

Read the direct answer now. If your situation is different, Support will explain the software boundary and documented use.

01Is RamPath a buy/sell signal service?+
PRODUCT BOUNDARY

No. It is general analytical software. WATCH, ARMED, READY, CHECK and WEAKENING describe chart context; they do not choose a trade, contract, entry, quantity, target or stop.

02Does it guarantee a market outcome?+
RISK

No. Data, platform behavior, execution, leverage and user decisions can all materially affect outcomes.

03Do you need my TradingView password, OTP or broker login?+
SECURITY

Never. Access requires only the exact TradingView username. Support will never ask for passwords, OTPs, trading PINs or remote control of a broker account.

04Where do I go when something is unclear?+
SUPPORT

Start with the manual and FAQ, then open Support with the exact ticker, timeframe, version, date/time and Data status. Product support explains software behavior only.

Still unsure?Ask a product question without sharing sensitive account information.
Open Support →
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